Welcome to Perfect Pettern. By accessing or using our website perfectpettern.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you must discontinue using our website immediately.

1. General Information

  • The website perfectpettern.com is operated by Perfect Pettern.

  • These Terms & Conditions apply to all visitors, customers, and users of our website.

  • We may update or modify these terms at any time without prior notice. Updated terms will take effect immediately upon being posted on this page.

2. Use of the Website

By using our website, you agree:

  • Not to use the website for any unlawful or harmful purpose.

  • Not to engage in activities that may damage, disrupt, or interfere with the website’s performance.

  • Not to attempt to access unauthorized areas, servers, or databases of the website.

  • Not to misuse content, images, logos, or trademarks of Perfect Pettern.

All content on this website—including text, images, product descriptions, graphics, and logos—is the exclusive property of Perfect Pettern and protected by copyright laws.

3. Product Information

  • Perfect Pettern aims to provide accurate product descriptions, pricing, and images.

  • Colors may appear slightly different due to screen settings or lighting.

  • We reserve the right to update product details, availability, or pricing without prior notice.

4. Orders & Payments

4.1 Placing an Order

  • When you place an order, you agree that all information provided is accurate and complete.

  • Orders may be accepted or declined at our discretion.

4.2 Payment Methods

We currently accept:

  • bKash payments (Personal/Agent numbers may vary)

  • Cash on Delivery (if available for your area)

We do not store any sensitive payment details such as card information or bKash PIN.

5. Pricing & Delivery Charges

  • All product prices listed on our website are in Bangladeshi Taka (BDT).

  • Delivery charges:

    • Dhaka & Chattogram: 100 tk

    • Outside Dhaka & Chattogram: 130 tk

  • Prices and delivery rates may change at any time due to operational needs.

6. Shipping & Delivery

  • Orders are processed within our operational hours.

  • Delivery time may vary depending on your location, courier workload, weather, or uncontrollable factors.

  • Perfect Pettern is not responsible for delays caused by third-party courier services.

  • You must provide the correct address and phone number for successful delivery.

7. Return, Exchange & Refunds

Because of product nature (fashion, clothing, size-sensitive items):

  • Returns or refunds are only applicable if you receive a damaged, defective, or wrong product.

  • To request a return, you must contact us within 24 hours of receiving the item.

  • Products must be unused, unworn, and in original packaging when returned.

  • Exchange or refund approval is subject to inspection and final confirmation from Perfect Pettern.

  • No return or refund for change of mind, wrong size selection, or color difference due to lighting/screen variations.

8. Cancellations

  • Orders can be cancelled before dispatch.

  • Once an order is shipped, cancellation is not possible.

  • Perfect Pettern reserves the right to cancel an order due to stock unavailability, incorrect information, or system errors.

9. Account Responsibilities

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login details.

  • You agree to notify us immediately of any unauthorized access.

  • Perfect Pettern is not responsible for losses caused by compromised accounts.

10. Limitation of Liability

  • Perfect Pettern is not liable for any direct, indirect, incidental, or consequential damages arising from:

    • Use or inability to use the website

    • Delayed deliveries

    • Incorrect product use

    • Third-party service failures

  • All products should be used according to instructions and care guidelines.

11. External Links

Our website may contain links to third-party sites.
We are not responsible for the content, privacy policies, or activities of these external websites.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy.
Please review the full Privacy Policy here: [insert link].

13. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh, regardless of conflict-of-law principles.

14. Contact Information

If you have questions regarding these Terms & Conditions, you can contact us at:

Perfect Pettern
Email: mbysumi@gmail.com
Phone: 01338625724, 01333250891
Store: Agrabad Lucky Plaza, 4th Floor (Lift 3), Shop No. 434, Chattogram