At Perfect Pettern, your safety, confidence, and satisfaction are our highest priority.
We take every step to ensure that our products, website, and communication systems are safe, secure, and reliable for all customers.
Please review the following safety guidelines while shopping with us.

1. Product Safety

We prioritize the safety and comfort of our customers when selecting or manufacturing any product.

  • All clothing items are checked for fabric quality, stitching strength, and material comfort.

  • We avoid harmful or skin-irritating materials.

  • Colors shown on the website may vary slightly from real life due to lighting or device screen brightness.

  • Always follow the care instructions provided with the product to avoid shrinkage, damage, or color fade.

If you experience any irritation or discomfort after wearing an item, discontinue use and contact us.

2. Safe Online Shopping

To ensure a secure shopping experience:

  • Always visit our official website: perfectpettern.com

  • Do not share personal details (address, number, payment info) with anyone outside our official channels.

  • We will never ask for your bKash PIN or sensitive banking information.

  • Use strong passwords if you create an account on our website.

  • Avoid logging in from public computers or unsafe WiFi networks.

3. Payment Safety

We provide safe and verified payment methods.

  • Payments are accepted only through official bKash number(s) mentioned on our website.

  • Never send money to any personal number shared via unofficial messages.

  • Double-check the number before making payment.

  • We do not store your payment details.

If someone pretends to be from Perfect Pettern and asks for payment, please contact us immediately.

4. Delivery & Courier Safety

For your safety and proper order handling:

  • Always check the packaging before receiving the product.

  • Do not accept the parcel if it appears tampered, opened, or damaged.

  • Courier staff will never ask for additional money beyond the declared delivery charge.

  • If possible, inspect the product right after receiving it.

5. Personal Data & Privacy

Your personal information is handled with strict confidentiality.

  • We do not sell or share your data with unauthorized parties.

  • Only essential information is shared with courier partners for delivery purposes.

  • Read our full Privacy Policy for more details.

6. Fraud Prevention Advisory

Please stay alert to avoid scams:

  • Perfect Pettern will never send random payment requests.

  • We do not run lucky draws, money prizes, or reward campaigns via unknown numbers.

  • Do not respond to suspicious messages claiming to be from us.

  • Report any unusual activity to our customer service.

7. Safety for Returns & Exchanges

If you request a return:

  • Only return products to the verified address provided by our support team.

  • Do not hand over the product to anyone claiming to collect it unless verified.

  • Keep the courier receipt until your issue is resolved.

8. Health & Hygiene Considerations

Because we sell wearable items:

  • Returned products are accepted only if unworn and unused.

  • We maintain hygiene protocols during packaging and delivery handling.

  • If you detect any unusual smell, stain, or issue upon receiving the product, inform us within 24 hours.

9. Website & System Security

We use:

  • SSL secure encryption

  • Updated server protection

  • Regular security checks

  • Safe database handling

Still, no online platform is 100% risk-free.
If you notice any bug, error, or suspicious activity, please report it immediately.

10. Contact Us for Safety Concerns

If you have any questions, safety concerns, or want to report suspicious activity:

Perfect Pettern
Email: mbysumi@gmail.com
Phone: 01338625724, 01333250891
Store Address: Agrabad Lucky Plaza, 4th Floor (Lift 3), Shop No. 434, Chattogram